NCMS turns star ratings and written reasons into structured analytics — across every client, branch, and meal period.
Coming soon to both stores.
Customer Experience Management
How was your meal?
Required
Your rating
No app. No account.
The survey opens in the browser.
What went wrong?
Thank you
Your answers for this meal are in.
Riyadh · North Camp
Breakfast · Lunch · Dinner
Dammam · Site B
Lunch · Dinner
Jubail · Main Hall
Breakfast · Lunch
Each location · its own meal windows
Period average
0.00
Responses
0
Ratings per day
Why ratings were low
Company summary
7 days · all locations
Export
English or Arabic · the Arabic PDF is real text, not a picture.
142 responses
Today · all locations
Rating · reason
location · meal · time
▲ 8.4% this month
vs last month
A diner answers on their own phone. No app, no account.
Every location prints its own. Replace it and the old one stops working.
The reason is required — so the complaint arrives already sorted.
Rating, reason, location, meal, time. Written once and never edited.
Each location runs its own meal windows and its own question set.
Period average against a benchmark, the trend, and why ratings were low.
CSV, XLSX or PDF — in English or Arabic, generated on request.
From the code on the table to the file in an inbox.