NCMS support
Help with the NCMS app: the app for employees of NCMS's client companies, and for camp bosses, to rate and manage meal feedback.
Contact us
Write to hossamheiba@yellostack.com. Tell us your company and what happened, and what device you use. We reply as soon as we can. Please do not send your password.
I am an employee: how do I sign in?
- Open the app and tap "I'm an employee of a company".
- The first time, create an account with your name, your company, your employee number and your work email. We email you a six-digit code, then you choose a password.
- After that, sign in with your email or employee number and your password.
I forgot my password
Tap "Forgot password?" on the sign-in screen. We email a code to your work email, and you choose a new password. If the email does not arrive, check your spam folder.
I am a camp boss
Camp boss accounts are created by NCMS. Sign in with the account NCMS gave you and the code from your authenticator app. If you lost access to your authenticator, write to us.
Delete my account
Employees can delete their account inside the app: Me, then Delete my account. Your name, email, phone, employee number and password are erased at once; ratings you already sent stay without your name. See the privacy policy.
No meal is open, or my company is missing
You can rate only while a meal is being served at your location, once per meal. If your company is not in the list, ask your company's NCMS contact to enable it.